Mariusz, Gorzoch tech Blog

Site usage reports not showing data

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For last few coupe of days I was trying to setup site usage reporting on our SharePoint 2007 standard (with for some reason stopped to report any statistics). On the end I manage to make them work again and here is a list of things I needed to check/correct in order to show them again:

1. Enable usage logging for the farm

Please refer to http://technet.microsoft.com/en-us/library/cc262541%28office.12%29.aspx 


2. Enable usage reporting

Please refer to http://technet.microsoft.com/en-us/library/cc262541%28office.12%29.aspx


3. Activate the reporting feature per each site collection

Please refer to http://technet.microsoft.com/en-us/library/cc262541%28office.12%29.aspx 


4. (Optional) Enable nice usage reports per web

If you do not do this step then your reports will look more or less like this:


but if you want to have more nice reports then you need to active “site feature” called “Office SharePoint Server Standard Site features” (for some reason in my case this feature is not activated by default)


if you do this then your reports will start looks like this (of course you will get that once usage processing complete with success)


5. Make sure that groups WSS_ADMIN_WPG and WSS_WPG have “full control” rights to the folder where you decided to store your “Usage statistics” (you make that decision in point 1)

For some reason when you set-up this special folder in point 1 then SharePoint do not grant those permission with is causing that “usage information” are not processed. Make sure that you double check that as this is quite important

6. Refresh configuration cache

SharePoint configuration cache can from time to time messed up. In my case, cleaning this cache was also part of the process to bring my statistics back online. In order to clean cache please refer to this blog post (Clear the SharePoint Configuration Cache) http://blogs.msdn.com/b/josrod/archive/2007/12/12/clear-the-sharepoint-configuration-cache-for-timer-job-and-psconfig-errors.aspx 


Once I’ve performed above steps, then on the next day magic happened and I get my statistics back.


Written by Mariusz Gorzoch

22 December 2011 at 08:57

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